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How Can We Help You?

Whether you're running a food bank, donating supplies, or picking up a package, this is your go-to place for quick, clear answers. Browse by topic below, or search to find exactly what you need.

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FAQ

Frequently Asked Questions

A: Update | Pantevo is an all-in-one platform built specifically for food banks. It replaces spreadsheets, paper forms, and disconnected tools with a single dashboard to manage donors, receivers, inventory, distributions, and reporting — all in one place.

A: Most food banks are fully onboarded within a few days. You'll register your organization, select a plan, and our team will help you import existing donor and receiver data if you're migrating from another system.

A: No. Pantevo is designed for food bank staff and volunteers, not developers. If you can use email or a spreadsheet, you can use Pantevo. We also provide onboarding support to get your team comfortable.

A: Yes. Reach out through our contact form and we'll set up a guided demo tailored to your organization's size and needs.

A: Your account is reviewed and approved by our team before going live. This keeps the platform trustworthy for donors and receivers who rely on verified food bank listings.

A: We offer tiered plans based on the number of receivers and locations you manage, from small single-location food banks to multi-location regional networks. Each plan includes core distribution, donor, and receiver management.

A: No. There are no hidden setup fees. You only pay your monthly subscription.

: Yes, at any time. If you're approaching your plan's receiver or location limit, we'll notify you in advance so you can upgrade smoothly without any disruption to your operations.